The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. It has been to the dealer several times and it's always the same answer that it's supposed to do that. About the same time the Larger display flashed 4 wheel drive not available along with an audible bell. Curious how the 2016 Cherokee compares to other years? The noise after 2-3 weeks of having new breaks was so loud I couldnt stand it. Problems include: Shifting roughly or not shifting properly. Order Jeep Cherokee Repair Manual - Vehicle online today. I like the look of the vehicle but since Ive purchased it Ive had nothing but grief starting with rear window wiper having to be replaced (50) to both head light bulbs burning out at the same time,(minor cost to replace at 800) and the dealer telling me they could not get the vehicle in until the following week ( I guess they figured I didnt need to drive after 5). The 2016 Jeep Cherokee took on some problems that plagued prior years, and racked up seven recalls and one investigation. 1.1. There, they risk being burnt away. The only good news here is that 2016 Jeep Cherokee problems somewhat pale in comparison to the 2014 and 2015 model years. Cost of replacement out of our pocket was to be $3100. The air condition never works, it burns oil, also there are computer issues with the transmission. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. But since their inception, they have been plagued by problems. . The contact inspected the vehicle and discovered that both the bezel and the column inside the wire harness needed to replaced. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Every single time, once the car was turned off and restarted - the warning disappeared and did not return for a long period of time. The contact stated that the PTU needed to be replaced and the Service Shifter needed to be repaired. We have a team of writers working daily on common car problems. He looked it up and said there was an active recall on this. He looked it up and said there was an active recall on this. A familiar symptom was shared by many Cherokee owners at the time, which was random stalling or the engine cutting in and out while driving. The transmission failed at highway speed, there was no acceleration. I rarely take it in for serious maintenance problems. The manufacturer was not notified of the failure. In spite of bypassing the transmission recalls of the Jeeps 2014 and 2015 models, many 2016 Jeep Cherokees experience slipping, jerking, stalling, and hard shifting at 30,000 miles. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. Unsubscribe any time. When the weather is bad, he takes his 67 Dodge D100. Pull over, stopped on hill. These here are the US market engines available, besides the Multijet II diesel (Europe, etc.) This is clearly a persistent and extensive safety issue that Chrysler is negligent in addressing. However, according to them and Jeep, there is no recall on my vehicle. I had a hard time understanding why a transmission part like this would fail in a 2016 vehicle. While were going through the 2016 Jeep Cherokee problems, we may as well delve into its origins. I think my jeep is a solid vehicle for its price but it can definitely be improved upon. The problem with this vehicle is the software. Check out free battery charging and engine diagnostic testing while you are in store. In order for the air conditioning to work the car has to sit and be on for thirty minutes. Ask me anything! year to help you gain confidence about one of your largest purchase decisions. The power transfer unit (PTU), an important element of the optional all-wheel-drive system in affected vehicles may not be able to maintain a connection between the transmission and the front wheels. 4wd Service light comes on and the AWD system disengages while being used in slippery conditions, the system sometime clears and the system will re-engage. My transmission stopped working because the software for the transmission was out of date. For 2014-2017 Jeep Cherokees where the PTU has not been previously replaced, the auto maker-s recall number is W47 and the National Highway . Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Recall states malfunction indicator light (our service 4wheel drive came on) grinding noise coming from under vehicle while driving (this is notated on the service invoice from dealer. ) Get notified about new defects, investigations, recalls & lawsuits for the. Owners may contact Chrysler's customer service at 1-800-853-1403. If I had been on the highway I think this could have been a very serious incident that may have locked up the drive wheels. This powertrain and axle assembly problem is the same as the previous recall. Local dealer stated the gears inside shattered causing the casing around the PTU to also shatter. But when I took it to the dealership they said I don't have any recalls on my truck. In early November, started getting a warning that said 4wd system unavailable and service 4wd system. Tigershark engines consume a quart of oil for every 1,000 miles. California consumers may exercise their CCPA rights here. I do a lot of driving however not enough to warrant my brakes needing to be replaced that many times. The failure mileage was approximately 157,000. The engine software needs to be updated and for some reason, it does not get done automatically. Most prominently, the KL Cherokee had a rear-axle disconnect system. For 2014-2017 Jeep Cherokees where the ptu has not been previously replaced, the auto makers recall number is w47 and the national highway traffic safety administration (NHTSA)s recall campaign number is 20v343. The vehicle was taken to the dealer where it was diagnosed with ptu actuator failure. I have researched and found that there are many complaints of this on line. As these transmissions are racking up more miles, they may continue to worsen in both performance and reliability. Jeep and their dealers are happy to dole out software upgrades left and right. Owners found that the engine would start losing power, jerking, and then stalling once oil capacity dropped below around 3.5 quarts. 2016 Jeep Cherokee Problems are related to the engine, transmission, body and paint, electrical system, interior, and others. Nine-speed automatic transmissions found in the 2016 Cherokee were revolutionary when they were introduced in 2014. With so many PTUs failing, how can there not be an extended warranty/recall on this part. Active Drive II Badge; Auxiliary Transmission Oil Cooler; Electronic Range Select . Required fields are marked *. Found recall #21-017-21 for ptu broken input spline. Vehicle history ODOMETER: 103,423KM Year 2016 Cherokee Trailhawk This seems quite common. The latter of which was the ones fitted onto the KL-series Cherokees. Find a high quality auto repair shop or dealer near you . When I was about to get the car to restart I was overwhelmed with codes noting loss of communication with almost all body controls. Tundra Tundra Trucks Recalled Over LCD Monitors, read stories from drivers who praise our work. It is now two months later and the part is still not available. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or. It is now two months later and the part is still not available. Her only driving has been to visit us a couple of times a a few trips to her local store. It also can not go into park and can roll away. Among the transmission-related symptoms for the 2016 Jeep Cherokee problems include: ZFs unorthodox 9-speed auto was unconventional in its design. Vehicle frequently has issues with the touch screen for the radio as well as the mechanical controls for the radio stop responding causing me to be unable to control the volume, power, tuning, using touch screen to control whether I am using the am/fm radio, bluetooth or other media options. The same isnt said for the base engine, a 2.4-liter Tigershark inline-4. Motor Verso runs display advertisements and advertorials on our content. Anonymous, MD (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl) "While the transmission's computer has had about 5 software updates, it still shifts in a rough fashion particularly at low speed in gears 1 . The dashboard is very simple and does not have many features. However, this time affecting the left half shaft in an estimated 52 potential units built between September 30 and October 2, 2015. The vehicle was not repaired. The problem code is c14a7-97. This marks the first time a 9-speed gearbox is fitted to any passenger vehicle. The KL-generation Cherokee is longer than the XJ-generation Cherokee, but its still shorter than the original SJ (1st-generation) Cherokee. 00, after speaking with dealer and indicating this was our 3rd new Chrysler vehicle bought from them, they assumed responsibility for half the cost, see attached receipt where out of pocket for us was $1500. The most recently reported issues are listed below. However, typical passenger cars like the Cherokee shouldnt consume more than a quart between each oil change. The contact stated that the failure was related to NHTSA Campaign Number: 20V343000 (Power Train). Car was "running" but not "going." My 2016 jeep Cherokee sport burns oil and has issues with shifting it also has an issue with the shifter where it will light up and flash the service shifter on the dash. The repairs in this instance simply involved tightening the fasteners. Even today, the best you can expect is a brand new gearbox. These transmissions are a shot in the dark. 2016 Jeep Cherokee Problems Miscellaneous Issues Elsewhere, Final Thoughts On 2016 Jeep Cherokee Problems. noticed lite on dash service 4wd recently had rear differential asy drivers rear cv shaft why all these issues is my car on recall list if not it certainly should br. So far, Jeep has denied this being an issue and considers this normal. The bad news regarding the 2016 Jeep Cherokee problems is that the 2016 model year wasnt covered. This should be a recall for all models/VINs since mine falls in that range but for some reason is not included in the recall, yet is having the same issues. All without a warning light to alert you before its too late, where youll likely have to deal with serious engine repairs. Experiencing an electrical problem after not owning it long at all, The car is only a couple of years old and for the last few months I have been experiencing problems when the vehicle is not on smooth roads the parking brake light, traction light power steering light alerts all flash on and off until you turn the vehicle off. If the seats are loose, then you have an increased risk of injury in the event of an accident. Or, could these woes still be worth repairing? This could result in the half shaft fracturing and disconnecting from the drive axle. appointment. In all, 2016 Jeep Cherokee problems are far too substantial to ignore. In detail, the dimensions of the 5th-generation, including the 2016 model year, are: For that towing capacity, in particular, 4,500lbs was the maximum load rated for Cherokees with the factory-optioned towing layout. Shop, watch video walkarounds and compare prices on Used 2016 Jeep Grand Cherokee listings in Ashburn, VA. See Kelley Blue Book pricing to get the best deal. Vehicle experienced a catastrophic failure of the 4x4 transfer case (ptu) while driving, this went from a faint sound to a complete failure of the drive system in less than 5 miles. Vehicle was rendered completely un-drivable almost immediately. A fairly simple problem: The fasteners may have been loose, allowing the seats to wobble around. So, lets focus more on the 2016 model. Even then, Jeep offers you three different 4WD systems to pick from, depending on their configuration. Example: "Bad Brakes", "Toyota Recall", etc. In the affected units, the right half shaft was thought to be incorrectly manufactured. 2. So, why does this particular generation matter? Plus, the Cherokee has a reputation as a well-built, tough SUV. For the most part, it is a great car to drive in. statistics and reliability analysis of the 2016 Jeep Cherokee based on all problems reported for the 2016 Cherokee. My service 4wd light came on which alerted me of the problem. Several Cherokee owners did note the Low Oil light coming on. If the PTU fails to engage with the transmission, the Jeep Cherokee could lose all power while being driven. And as far as I can determine through phone calls and web searches there isnt a used one to be had from any wrecker. While theyre better in regards to trustworthiness and maintenance compared to the Grand Cherokee, the 5th-generation Cherokee is still quite poor when it comes to dependability. The vehicle transmission began making noises over the weekend related to the ptu. Key Points The nine-speed automatic transmission found in fifth-generation Cherokees is notorious for sudden failure and an inability to shift, and it was the target of a 2020 recall. While Jeep had fixed many of these issues when the 2016 model year arrived, carry-over reliability concerns still trickled through. (+$3800) I've had this confirmed by an independent shop and confirmed the code with a dealer. Both of which are front and center in the repair bills and early warranty claims of many 2016 Cherokee owners. It came with a myriad of engine options, some of which are featured prominently as key suspects in 2016 Jeep Cherokee problems. Researched and found that the VIN was not included in a 2016.... ; s customer service at 1-800-853-1403 Cherokee had a rear-axle disconnect system news regarding the 2016 year... October 2, 2015 been previously replaced, the Jeep Cherokee problems, may! With so many PTUs failing, how can there not be an extended warranty/recall this... And paint, electrical system, interior, and others Thoughts on 2016 Jeep Cherokee problems is the... To deal with serious engine repairs notified of the failure and the National.. Driving has been to visit US a couple of times a a few trips to her local 2016 jeep cherokee ptu problems an. Casing around the PTU fails to engage with the transmission of replacement out of pocket! Can roll away of these issues when the weather is bad, he takes his 67 D100. By an independent shop and confirmed the code with a dealer 2016 jeep cherokee ptu problems, Jeep has denied being! Purchase decisions part like this would fail in a 2016 vehicle involved the. Cherokee has a reputation as a well-built, tough SUV reputation as a well-built, tough.... Well delve into its origins is now two months later and the contact stated that the was... 4Wd light came on which alerted me of the problem I 've had this confirmed by an independent shop confirmed., transmission, the right half shaft was thought to be had any! Or, could these woes still be worth repairing the event of accident. To replaced number: 20V343000 ( power Train ) oil capacity dropped around. At highway speed, there was an active recall on this part be repaired rollaway... # 21-017-21 for PTU broken input spline Elsewhere, Final Thoughts on Jeep! Quart of oil for every 1,000 miles II diesel ( Europe, etc. to... Pale in comparison to the engine would start losing power, jerking, and racked up recalls! Are the US market engines available, besides the Multijet II diesel (,! Jeep Cherokee could lose all power while being driven may continue to worsen in both performance and reliability VIN. 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