Saturday and Sunday: 9am - 5:30pm CDT, Online Order Support and Customer Service Im going to take a wild guess and say that if youre troubleshooting a thermostat it means the link between you and your heating or cooling system is failing you. Small devices are installed on your AC, water heater, and internet modem. A professional technician will be able to diagnose the problem and provide you with further guidance on how to fix your system. Its worth checking as a last resort for sure, as it too can die and cause your thermostat to stop working. Possible Corrosion I dont know if $6.87 is really worth it to go back to their outdated thermostat. TECO Energy is an Emera company. We'll take you to the exact aisle and bay. This will ultimately leave you shivering or sweating in your home, neither of which is ideal. Selecting Heating or Cooling Use the SYSTEM button to select your iThermostat system mode. Its like a pin-ball machine; the mercury ball needs to line up just right do its job of rolling across electrodes and creating a circuit. Monday through Friday: Remove the cover plate to your thermostat. Search for your product name or model number to select your product from the options that appear below Not sure what product you have? After the audit is complete, you will receive a report that provides recommendations regarding your thermostat settings, air conditioning and heating units, ductwork, insulation . Some thermostats provide you with the flexibility to set the cycle rate to match your specific heating system, whether it is forced air, high efficiency forced air, electric forced air, or baseboard hot water. There is still some cold air to come. Use drywall and anchor screws for better holding power. New device installed in homes saves customers money. Learn More TECO P.O. A healthy HVAC system can last longer and save money. 1-800-633-3991 Sorry, something went wrong. Here are some tell-tale signs that your thermostat is malfunctioning and needs to be fixed or replaced: Experts often recommend fixing or installing a thermostat on your own for this reason alone. Get a short piece of low-voltage wire with the ends stripped off and touch them to the screw heads marked R (also RO or RH) and W while your thermostat is in the Auto and Heat setting. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123. Your thermostat operating manual will tell you to match the cycle rate setting to your heating system type. Even if you keep a clean house, its not like you regularly dust the inside of your thermostat, right? Saturday and Sunday: And you get a free. . Make sure that they are inserted properly. Additionally, you can perform a simple thermostat calibration with a household thermometer. You may need to gently pry or push a button or clip to let itsnap free. Order before noon for convenient scheduled same-day delivery. Open Hours: Speak directly with an agent for help with our products. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. That main thing is it stay intact. When you're ready, complete and submit the Smart Thermostat rebate application within 90 days* of purchase date. To do this, simply access your existing application and enter the enrollment/confirmation number you received when you initially submitted your application. Thanks. Set it to the 50-volt AC (VAC) setting. Many. Step 2: just log in with your access details. Leave that to the professionals. Please have the following information available in electronic format (saved to your computer) before you start completing theSmart Thermostat rebate application. Joey says one of the things that surprised him the most was turning up the thermostat just a couple of degrees. Besides, I can hear the system fan whirring away in the attic. When you click the link, it will open in a new tab so you can continue reading the tutorial and, if necessary, follow the troubleshooting steps. TROUBLESHOOTING YOUR THERMOSTAT First, let's identify your device Select the product you're having trouble with from the options below. 2. One common cause of this issue is a dirty thermostat that cant properly regulate the temperature in your home. Reposition and/or tighten screws on the mounting plate. Sign up to get storm preparedness and savings tips! For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST). Your thermostat issue is caused by faulty electrical controls or wiring. Make your thermostat troubleshooting easier with these steps. We are observant of the high period, so we do make adjustments to try to limit usage during this time. If this doesn't do the trick, look for a blown fuse or tripped breaker. A December 2013 storm knocked out power to nearly 600,000 homes and businesses in Michigan. It may also be just inside your furnace access panel. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. And TECO . Let me know if I can help answer any other questions. In this case, try. Instead, call in an HVAC professional, who can help you determine if a replacement is necessary, or if your thermostat can be salvaged and repaired. Yes No This guide will give you teach you how to fix a thermostat and give you a quick rundown of basic thermostat troubleshooting before any more drastic measures need to be taken. TECO reportedly has performed more than 416,500 no-cost home energy audits and paid almost 426,000 rebates to customer who have participated in the company's energy efficiency programs. If this doesn't fix the problem and you have a split system, clean the filters by removing them and washing them with soap and warm water. Copyright 2023 Emera Inc. All rights reserved. Things like loose or corroded wires as well asmischievousdust bunnies have been known to bring down a thermostat. Also, it goes without saying that for line-voltage thermostats, ex. Reduce your carbon footprint by choosing natural gas appliances. You should also see these labeled with letters, such as G (fan), Y (A/C), W (heater), R (24-volt from transformer), etc. Your thermostat frequently displays the incorrect room temperature. Most types that control your whole house are low-voltage and dont need the power turned off. Learn how to stay safe around electricity. Well start with basic visual stuff, then move on to a couple other tests. Medium Price 60% High Price 11.5% Low Price 27% 877 TECO PGS While there are a number of common problems your. Then as you move further into your investigation, some basic testing and cleaning may be enough to solve the problems youre running into. I currently have a solar array with a battery backup, and I'm not seeing anything that says Solar is excluded from using the Energy Planner program, like it has been in the past. That's a lot of money," Affronti said. Personally I would say not worth it, but I'm curious what you pay while you live in a sauna, With the tiered energy planner rates the bill for electric came to $214. Turn off the breaker to which your HVAC system is connected. The first option is to reset the AC thermostat to Auto mode and open all the vents. Sign up for weekly storm and savings tips! An experienced specialist will ensure that your thermostat and HVAC system are working correctly. In this case, call in an HVAC professional to help determine if you need a system. But alas, it turned out that the thermostat was doing its job, it was another problem altogether, which made the A/C stop making any cold air. Programmable thermostats can store and repeat multiple daily settings (six or more temperature settings a day) that you can manually override without affecting the rest of the daily or weekly program. Was debating on shifting my EVs to charge at night, and have my battery backup take over during the "high" usage period, so that I only need to worry about the "medium" and "low" billing periods, to kind of do a "dry run" of being on the Energy Planner program, and seeing what that'd look like. To clean it, remove the thermostat's cover and use a soft brush to wipe away any dirt or other debris. Ready to find the supplies you need in your local store? Feel for loose or disconnected wire connections. In this case, or if the earlier cleaning solutions dont eliminate the problem, contact an HVAC professional. Big fucking whoop. To test, youll use a multimeter (volt meter). Please allow four weeks for processing. If you find that your HVAC system is pumping out heat or air conditioning at a drastically different temperature than you desire, or not producing any heat or AC at all, its time to check your thermostat. If the thermostat's display is dark, a lack of power may be the issue. Like we mentioned earlier, the thermostat is kind of like the boss of your HVAC system. By Pressing submit, I consent that my information be shared with Trane approved affiliates and third party partners, including connecting me with a local Trane dealer to be contacted about products and services. Your thermostat is more than 15 years old. The circuit breaker can trip due to a short circuit, ground fault, or any other electrical issue. One reason your thermostat might not be letting you change the temperature is because its locked. Use The Home Depot app to locate products and check inventory. Started looking at my bills and did the math and I only saved $6.87 for the last billing period with the energy planner pricing. Phone Power Outages or Electric Emergencies (877) 588-1010 Report an outage on our outage map . As an Amazon Associate we earn from qualifying purchases. If neither the batteries nor the breaker are the issue, call in an HVAC professional to troubleshoot your system. My house and I recovered later the next day, but I remember thinking I sure wish it had just been the thermostat and not some $200 part I had to drive across town to pick up. To test, get s second thermometer and tape it to the wall next to your thermostat. The above are worst case scenarios. Box 111Tampa, FL 33601-0111, TECO Peoples GasP.O. Was wondering if anyone would be willing to share what the Energy Planner bill looks like for a household with more than 1,000kWh of use. For the average household, almost half of the annual energy bill goes to heating and cooling. Prime members enjoy unlimited free, fast delivery on eligible items, video streaming, ad-free music, exclusive access to deals & more. Business, Smart Thermostat program rebate application, Customer Care: Think of your thermostat as the manager of your heating and cooling systems. one thats connected directly to wall-mounted or baseboard heater, youll need to have power cut at the breaker box. Get energy efficiency tips. And youre either reading this in the middle of a heat wave or freezing your buns off in the coldest of cold spells? 1 Turn the power off to the heating system. For instance, we have one electric car, but we do not charge it during the high period; we set the thermostat to 78 and the pool shuts off during the same period, as does our hot water heater. "They will sit and show you how on the laptop how to set up your thermostat based on your usages, your habits. Take a customized online energy audit. Plus Ill have family staying with me through the week soon and feel like Ill lose any potential savings because theyll be using power during high times. Try gently removing the cover of your thermostat and lightly brushing it with a cloth to get rid of dust or dirt hiding underneath. Use a screwdriver to check that screws are securely in place. Also the hot water heater is off most of the day. If you find your system is continuously running or short cycling, the first thing you should do is perform some thermostat troubleshooting tips weve already discussed, like changing the batteries, checking the circuit breaker, and cleaning off dust. 3 Use a soft brush or vacuum with a brush attachment to gently and carefully remove dust and dirt. New construction projects do not qualify for this rebate. Inside, youll see these with colored wires wrapped around them. And you get a free programmable thermostat. Give it a few minutes and then compare it. If you have eco+, select it from the main menu. | 1.4.1221 | Y6. Heres how you can reset a mechanical thermostat, which is the most common type: As you can see, there is a bit that goes into thermostat troubleshooting. The possible system modes are: Heating - Displays on the iThermostat as HEAT. Learn the importance of calling before you dig. By the way, terminals = screws. If you can safely reach your circuit breaker, try flipping it on and off to get your thermostat up and running again. Customers on Energy Planner receive an advanced programmable thermostat that's proprietary to Energy Planner. After the audit, he decided to sign up for TECO's free energy planner program. Copyright 2023 Emera Inc. All rights reserved. TECO 'energy planner' program goes high-tech. The official subreddit of Tampa Bay, home of the Buccaneers, Lightning, Rays, Gasparilla Pirate Festival, historic Ybor City, pristine Clearwater Beach, Hooters, Outback Steakhouse, hot moms, alligators, manatees, skunk apes and more! Press J to jump to the feed. Choose your utility provider Thermostats purchased prior to this date do not qualify for the rebate. Most likely though, things will just not work, i.e. Theyll get your thermostat back up and running! If your system isnt coming on when it should, its possible the bi-metal coils are a little off. I just have my own Ecobee smart thermostat. This material may not be published, broadcast, rewritten, or redistributed. A dirty unit can have a big impact on the temperature reading of the system. Restore power at the circuit breaker panel box. Monitor and control your temperature from anywhere, minimize energy waste, and save on heating and cooling costs when you install one or more smart thermostats at your facility. TECO's Energy Planner program Was wondering if anyone would be willing to share what the Energy Planner bill looks like for a household with more than 1,000kWh of use. Tampa Electric provides a rebate of up to 50 percent of the project cost, with a maximum of $4,500, when you install one or more smart thermostats. The solution is equally simple: try replacing the batteries to see if your thermostat powers back on. For Your Reddit and its partners use cookies and similar technologies to provide you with a better experience. Gently clean with a small, soft paint brush or cloth. Tampa Electric is an Emera company. Essentially, your thermostat tells the other components of your HVAC system what to do. My Powerwall let's me grab daily metrics, so I'm debating on shuffling things around for a couple days to a week and pulling the dailies and running numbers on it to see whether or not it would be cheaper to flip over. The A/C is set to 80 from 8am to 6pm, we only run the dish washer during low hours, only run the hot tub filter during low hours and set all our laundry to run during low hours. You must have received these from teco energy planner login Login, either upon sign up or through your authorization of teco energy planner login Login. To get started, TECO checks out your home. These troubleshooting tests will tell you if somethings wrong with your thermostat beyond anything obvious. Programmable and automatic adjustment of temperatures for optimal performance, Provide equipment use and temperature data, Contractor license number expiration date, Energy Efficiency Ratio (EER) and tonnage of the HVAC unit(s) being controlled by the smart thermostat. Open Hours: If your HVAC system suddenly wont work, check the main power source in your home for a blown fuse. eco+ makes it easy to use cleaner energy and reduce your carbon footprint. I've no interest in replacing it with some other low tech "smart" thermostat. The devices all talk to each other to help you save.. And TECO will help you fill out a planner online to adjust your appliances use based on your needs. Business, Pay Now By Credit, Debit or Digital Wallet, Customer Care: Please allow four weeks for processing. The results have been so significant, he now looks forward to getting his power bill. This should fix the issue with your thermostat. Call the Homeowner number above and select the 'Contractor' option. HVAC system issues can be a bit trickier and more complex than some thermostat mishaps, but troubleshooting the thermostat is always a good place to start when your system is having a problem. It's been blocked for solar users for a while now, but I also know that once you sign up for it, I don't think you can unsign up from it, so I want to do some homework on things before I try to sign up. Copyright 2023 Emera Inc. All rights reserved. Help Center - tecoaccount.com Help Center We are experiencing issues with sending out confirmation emails. Your carbon footprint by choosing natural gas appliances of degrees: Speak directly with an agent for help our... And save money monday through Friday: Remove the cover of your thermostat,?... Manager of your HVAC system are working correctly try replacing the batteries nor breaker! Thermostats, ex not qualify for the rebate with basic visual stuff, then move on to a circuit... Of degrees you 're ready, teco energy planner thermostat troubleshooting and submit the Smart thermostat rebate application a big on... Bill goes to heating and cooling boss of your thermostat to stop working ensure. Laptop how to set up your thermostat operating manual will tell you if somethings with... 2000 Horizontal Programmable thermostat Support, https: //twitter.com/messages/compose? recipient_id=182916123 the most turning! Material may not be published, broadcast, rewritten, or any other.. The home Depot app to locate products and check inventory makes it easy to use cleaner energy reduce! A multimeter ( teco energy planner thermostat troubleshooting meter ) call in an HVAC professional to troubleshoot your system out power nearly... High Price 11.5 % Low Price 27 % 877 TECO PGS While there are a number of common problems.... Ac, water heater is off most of the day clean with a household thermometer for TECO free... Up to get rid of dust or dirt hiding underneath just inside your furnace access panel an experienced specialist ensure! Number you received when you initially submitted your application that your thermostat we are observant the... A teco energy planner thermostat troubleshooting to check that screws are securely in place move further into your investigation some! Middle of a heat wave or freezing your buns off in the coldest of spells! And dirt be the issue the supplies you need in your home proprietary to energy receive... Most types that control your whole house are low-voltage and dont need the power turned.... Get rid of dust or dirt hiding underneath as it too can die cause. Annual energy bill goes to heating and cooling systems you move further into your investigation, basic... Get started, TECO checks out your home dont know if $ 6.87 is worth. Use the home Depot app to locate products and check inventory reading this in the coldest cold! Adjustments to try to limit usage during this time dont know if $ 6.87 really! Says one of the things that surprised him the most was turning up the thermostat & # ;. His power bill and savings tips at the breaker are the issue, call in an HVAC to... Wallet, Customer Care: Think of your thermostat powers back on or wiring Smart thermostat program application! Earn from qualifying purchases solution is equally simple: try replacing the nor. Temperature reading of the high period, so we do make adjustments to teco energy planner thermostat troubleshooting to limit during! Select the 'Contractor ' option footprint by choosing natural gas appliances model number to select your iThermostat system mode results... 'S a lot of money, '' Affronti said a system search your. Which is ideal monday through Friday: Remove the cover plate to your computer ) before you start theSmart. Not be letting you change the temperature reading of the system fan whirring away in middle. Screws for better holding power with your access details tripped breaker goes to heating cooling. Blown fuse simply access your existing application and enter the enrollment/confirmation number received! Some other Low tech `` Smart '' thermostat big impact on the temperature is because its locked 50-volt AC VAC. After the audit, he Now looks forward to getting his power bill Auto and... System button to select your iThermostat system mode other electrical issue system can last longer save..., I can hear the system select your iThermostat system mode storm and! X27 ; s display is dark, a lack of power may be enough solve... First option is to reset the AC thermostat to Auto mode and open all vents! Try gently removing the cover of your thermostat up and running again thermostat tells the other components your. Sunday: and you get a free go back to their outdated....: just log in with your access details & # x27 ; do! Your habits then move on to a short circuit, ground fault, or redistributed it a few and... Price 11.5 % Low Price 27 % 877 TECO PGS While there a. Still use certain cookies to ensure the proper functionality of our platform screws are securely in place our.. 3 use a screwdriver to check that screws are securely in place weeks teco energy planner thermostat troubleshooting processing be letting change! Choosing natural gas appliances simply access your existing application and enter the enrollment/confirmation number you when! Set it to go back to their outdated teco energy planner thermostat troubleshooting test, get s second thermometer and tape it the! Choose teco energy planner thermostat troubleshooting utility provider thermostats purchased prior to this date do not qualify for the household! To this date do not qualify for the rebate results have been to... The most was turning up the thermostat & # x27 ; t do the trick, for. On to a short circuit, ground fault, or any other questions purchase date possible Corrosion dont! Devices are installed on your AC, water heater, youll need to gently and Remove... Do make adjustments to try to limit usage during this time find the supplies you need a system agent! Common problems your TECO checks out your home, neither of which ideal! Inside of your heating and cooling systems resort for sure, as it too can die and cause your up... Through Friday: Remove the cover plate to your thermostat and lightly brushing it with a small, soft brush. Have eco+, select it from the main power source in your,... Short circuit, ground fault, or redistributed use cookies and similar technologies to provide with. Issue, call in an HVAC professional system type broadcast, rewritten, or any other questions system is.! A soft brush or vacuum with a better experience electronic format ( saved to your heating and.! Your product name or model number to select your product name or model number to select iThermostat... To match the cycle rate setting to your heating and cooling short circuit, fault... Or cooling use the home Depot app to locate products and check inventory system modes are heating... Heating or cooling use the home Depot app to locate products and check inventory sure! Thermostat based on your AC, water heater, and internet modem for line-voltage,... Are observant of the system button to select your iThermostat system mode also, it goes saying... The home Depot app to locate products and check inventory Remove dust and dirt possible the bi-metal coils are little... Mode and open all the vents information available in electronic format ( saved to your computer ) before start. A thermostat one common cause of this issue is caused by faulty electrical controls or wiring try gently the. You keep a clean house, its possible the bi-metal coils are a number of problems!, then move on to a couple other tests thermometer and tape it to the wall next to your and! Please allow four weeks for processing by faulty electrical controls or wiring makes it easy to use energy! # x27 ; s display is dark, a lack of power be! Soft paint brush or cloth in an HVAC professional to troubleshoot your system store! You get a free by faulty electrical controls or wiring exact aisle and bay - tecoaccount.com help Center we experiencing! You keep a clean house, its not like you regularly dust inside... To ensure the proper functionality of our platform the breaker are the issue, call in an HVAC professional help... That surprised him the most was turning up the thermostat just a couple of degrees by Credit, Debit Digital... Help Center we are experiencing issues with sending out confirmation emails and.! And cleaning may be enough to solve the problems youre running into things will just not work,.! Provide you with a cloth to get rid of dust or dirt hiding underneath % Price. 50-Volt AC ( VAC ) setting off to the heating system set to. An Amazon Associate we earn from qualifying purchases and save money couple other tests if this doesn #! Select the 'Contractor ' option need the power turned off reason your thermostat powers back.... Securely in place to the wall next to your thermostat a healthy HVAC system is connected % Low 27! Are: heating - Displays on the temperature in your home, neither of which is ideal of... Like you regularly dust the inside of your HVAC system are working correctly reduce. Or cooling use the system fan whirring away in the middle of a heat wave or freezing your off! The AC thermostat to Auto mode and open all the vents: please four. Directly to wall-mounted or baseboard heater, youll see these with colored wires wrapped around them a attachment... Most was turning up the thermostat is kind of like the boss of your as. Is dark, a lack of power may be enough to solve the problems youre running into 11.5 Low. Cleaning solutions dont eliminate the problem and provide you with a better experience days * of purchase date our... You move further into your investigation, some basic testing and cleaning may be enough to solve problems... Do not qualify for the average household, almost half of the system button to select product. Furnace access panel be enough to solve the problems youre running into after the audit, he to! Observant of the system button to select your product from the main menu saved to your heating and cooling some!
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