Is my Jupiter Electric Bike battery replaceable? If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. 88,321. Tires and inner tubes are warranted to be free from manufacturing and material defects for 30 days. Note any damage to the exterior of the carton on the Bill of Lading before you and the driver sign-off on the shipment. Please do not send your purchase back to the manufacturer. Stopping does well here, and the brakes are a generic brand, but I had no issues with them during my time with the Discovery. For any questions about your warranty or to make any claims please contact EMOJO bikes at: Phone:949.878.1518 Email:info@emojobike.comorsupport@emojobike.com Address:15375 Barranca Pwky. . You print the return label and paste it on the carton, take this carton to nearest UPS store. Carton packaging has excessive damage with the exposed item: Sign carrier paperwork: Carton damaged and refused, If you have any further questions about the ordering and shipping process, feel free to contact us by email atsupport@olympicbreeze.com. NAKTO E-bike will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. SHIPPING CHARGES INCLUDED IN THE PURCHASE PRICE OF THE MERCHANDISE ARE NON-REFUNDABLE. All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. Our technician will advise you regarding a solution. Consumables: the warranty does not cover wearing of the consumables, such as grips (cover), Tire, inner tube, brake pad, brake disc, brake wires, shift wires, crank, chain, wheel, and spokes. Please include all paperwork, parts, and accessories. We are able to do this by partnering with the best manufacturers around. Your initial posting puts you in line for the next technician to assist you. The battery is designed to be swapped in and out without taking the bike apart, and a lock is built into the frame to ensure that the battery is not stolen when the bike is parked. We work with a large number of the best brands in the electric bicycle industry. This ensures that we can get you your item in the shortest amount of time possible. Since Juiced modified the case there is not a direct replacement, but one thought is that one of the cases may fit OK, sort of like how the Juiced wide batteries would still fit their narrow frames with a bit of overlap. You must be present at the location and time of pickup. For any orders shipping to Hawaii or Alaska and any international orders, please email us atinfo@wildsyde.comor give us a call at 970-494-3261. GEAR UP WITH 7-SPEED QUICK-SHIFT. Do not sign the receipt before inspecting for damage. If the return is accepted, Ecotric will issue a pre-paid shipping slip to you by email. Exchanges We only replace items if they are defective or damaged. We make a Signature Required Service available to all our customers at the time of purchase for a minimal fee of $4.50. Please be aware that shipping charges can be quite expensive for Oversized Items. A 1% fee is added for every mile over 10 miles on the odometer. The customer who sends a unit back without consent will be responsible for shipping costs back to them, or will sacrifice the item. Front Wheel Containing Lithium Battery - JupiterBike Dlx Front Wheel Containing Battery (0 reviews) Discontinued Description Replacement front wheel and battery. If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different item, or cancel the order altogether. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country. Estimated Range. As the buyer, it is your responsibility to find out that information before you order. Contact Us. Failure to pay these fees may result in your future orders being held until the charges are paid in full. One (1) Month from the date of purchase on the scooters charger. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.EMAIL SUPPORT@OLYMPICBREEZE.COMPLEASE READ!It is the customers responsibility to return the product to the correct warehouse in new condition and in the original packaging. Jupiter Batteries JB12-075 Replacement Battery. Shipping for a replacement bike is the responsibility of the customer. Merchandise must arrive complete (including warranty cards, manuals, accessories, promotional items, etc.) boxes or APO. Malfunctions caused by failure to observe applicable regulations, such as overloading, riding with extra passengers or installing a child seat. Refunds will be issued no earlier than 7 days and not more than 15 days after receipt and full inspection of the returned bike, unless issues arise at which time you will be contacted by a Wildsyde representative. Description Warranty & Returns Shipping Why Buy From Us? Unpack your bike box and if you have any missing parts or damaged parts email our Customer Care Team with photographs and your findings: info@electricbyke.com. We will deduct all additional fees (original & return) resulting from refused international shipments from your refund. Defiant Spare Battery - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 Defiant Spare Battery (0 reviews) $349.95 Pay as low as $59/mo See if you're prequalified ADD TO CART Description Double your distance by picking up a spare battery! If the shipment is on a pallet, check to make sure the pallet is solid with no voids inside the stack. Frame: 6 months from the day of purchase. Depending on where you live, the time it may take for your exchanged product to reach you may vary. Overloading beyond recommended capacity . If a credit card is not on file you will receive a bill for this charge. Main parts have a warranty of one year. Wildsyde may at its desecration suggest or accept the use of a third party to perform repairs or part replacements only upon pre-approval from a Wildsyde representative. Satisfactory proof of purchase is always required for warranty service. QuietKat does not accept direct returns of products sold through authorized retailers. Compare. Throttle-only range up to 20 miles* on a single charge with the cruise-capacity up to 18.6 mph. Unless previously authorized, service calls and labor costs are NOT included or covered under any warranty. Before sending your return shipment, please remove all extra labels from the outside of the package. On arrival, IMMEDIATELY inspect your product(s) for damage. If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. Finish:Paint Finished With Genuine Paint And Glossy Lacquer. The warranty information can be found under Warranty tab on a product page. THIS WARRANTY DOES NOT COVER:Normal wear and tearImproper assemblyImproper follow-up maintenanceInstallation of components, parts, or accessories not originally intended for or compatible with the bicycle as soldDamage or failure due to accident, misuse, abuse, or neglect(such as the battery). The baked paint finishing on frame and other parts may become corroded and flake off due to external causes such as sweat, collision or abrasion. Shipping rates are subject to increase. In the event of a product return, QuietKat will not accept the return of promotional items associated with that sale. Include all original packing materials, manuals and accessories. Electric Bike or Electric Scooter, Which is Right For You? Five (5) years from the date of purchase on all structural frame components and frame. $299.99. Tvs Jupiter Battery Price in India - Check best battery for Tvs Jupiter and compare prices, specs, brand and find nearby dealers or shops at Batterydekho.com. Save up to 141.00 with Cycle2work. All Rights Reserved. Shipment of certain scooters into Canada is not possible, as Canadian DOT requirements are such that we'd have to manufacture a special scooter just to meet these regulations and this is not feasible at this time. Shipping cost is determined by 4 factors: ground, freight, delivery location, and zip code. If a shipment crosses the Canadian border and the customer later refuses, all shipping fees and custom's fees already incurred will be deducted from the refund. For replacement connectors to a battery, 45 amps Anderson Powerpoles work well. Headlights working well.Battery changed once only. Green Bike Electric Motion LLC warrants that all new Green Bike Electric Motion LLC electric Bicycles and main components therein sold by an authorized Green Bike Electric Motion LLC retailer are warranted to the original retail purchaser against manufacturing defects in materials and/or workmanship for a period of one (1) year from the date of original retail purchase. Then contact your credit card company, it may take some time before your refund is officially posted. HIGH-PERFORMANCE, EXTENDED MILEAGE. Do not order items that are illegal to import into your country. So what do I think of it?----------. If your item is on back order or unavailable, we will void the pre-authorization and reach out to you via e-mail. Try the following Exide Battery models for your TVS Jupiter-. Inspection: Please inspect the item before assembly or discarding any packaging. If youve done all of this and you still have not received your refund yet, please contact us at ebikesbyrevolve@gmail.com. As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment. You will not be refunded shipping charges under any circumstances on Oversized Items that are returned . Any item not in its original condition, is damaged or missing parts for reasons not due to our error. If the return claim is valid the customer will receive a refund for the amount of the purchase price minus a repacking and restocking fee of 20%. 5% processing fee will be charged if the order is canceled before shipping; The Bikonit Return and Refund Policy are only applicable within 15 days of the purchasing date. Now hold Power and Down Arrow buttons for around 10 seconds to toggle between MPH and KPH. The ELECTRIC WHEELS Limited Warranty does not cover or apply to any ELECTRIC WHEELS product sold by a non-authorized reseller or retailer. 15% Re-stocking fee will apply to all new returned items. . Refunds will be issued no earlier than 7 days and not more than 15 days after receipt and full inspection of the returned bike, unless issues arise at which time you will be contacted by a Wildsyde representative. Refund will be made to the same form of payment as was used in the initial purchase and for the same price paid less any aforementioned deductions. Returns for unapproved warranty claims or unapproved TRW returns are subject to a 20% fee. You can wake the cells up by following these steps: . You may contact our Customer Care Department toshipping weights and dimensions, warehouse address for pickup and directions for sending the prepaid label. Jupiter Batteries JB12-050 Replacement Battery. Customer is responsible for the return shipping to the Wildsyde warehouse, in Avon, Colorado. To switch between MPH and KPH, first make sure your display shows TRIP instead of ODOmeter. Our support team will offer advice about the maintainence to you. We dont guarantee that we will receive your returned item. Any and all pre-orders that are canceled prior to shipping are only eligible for a 75% refund of the total order price. Please do not ask us to claim less than the actual purchase amount. Sign up now for up-to-the-minute offers, sales and news. It must also be in the original packaging. These can be checked bycontacted our Customer Service Department. $129.99. Large items that ship by freight (the XB-504 & Cabo Cruiser) include Free Shipping to the nearest freight terminal or to a commercial business address with a loading dock. Configuring. If the item wasnt marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. For merchandise returned without authorization due to warranty issues or due to dissatisfaction, only 80% of the total amount will be credited back. For more information check the User Manual that came with your bike, or online by clicking your bike below, then clicking User Manual. Let the battery thaw 6-8 hours. Shipping fees may apply. If you dont see the email with your tracking number in your inbox, please check your spam folder as well. You will be responsible for paying for your own shipping costs for returning your item. Original receipt of purchase required. Charger not included. It's okay if you're a bit over. We only replace items if they are defective or damaged. Should you post to your ticket prior to a technician responding, your ticket will be placed at the end of the line. Clear All. Returns (if applicable). For a claim related to shipping damages you must present pictures of the damaged product at the time of the delivery. The bike must be professionally disassembled and packaged in the same manner it was received to avoid damage during transportation. Olympicbreeze.com goal is to fulfil your order within 2 hours of your purchase. Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. 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