disconnectedfrom back of electronic board, transformer. Tutorials (The videos below contain flash element which may not work on all devices), Extend your warranty Reset the softener to clear all programmed settings or power cycle it by disconnecting it from power for about five to ten minutes, then plug it back to power. View the user manual below for more details. waterfilterguru.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com, amazon.co.uk or amazon.ca. water softener venturi valve gaskets need to be replaced every couple of years. Ensure that no fuse has blown and that the circuit breaker hasn't tripped. If the water softener does not empty, the brine tank will eventually accumulate with water until the safety float engages. The regeneration timer programs the system to perform a regeneration cycle on a recurring basis. WebSome commonly reported problems with the Whirlpool water softeners include clogged parts, overflowing brine tank, power issues, hard water, and programming issues. Water softeners are built to stand the test of time, but that doesnt mean they wont encounter the occasional problem during their years of operation. Make sure all the fasteners that hold it in place are tight. link to Kinetico Water Softener How-to and Troubleshooting Guide, link to Kenmore Water Softener How to and Troubleshooting Guide, Pelican Water Softener How to & Troubleshooting Guide. If your water has no iron quantities, set the iron level as 0. If the soap lathers and bubbles, then the water is soft. Dryer Parts. If youve lost your user manual or you just want more information, call GEs customer service team for direct support. The warranty on this unit is: 1 year full parts and labor 3 years on the electronics 10 years on the tank. If youre not sure of the cause of your brown water, it wont hurt to sterilize your softener to eliminate any potential bacteria buildup. Us eRe ch arg efe at u re. WebUnplug your unit from the outlet and set a timer for 20 minutes. Washer Parts. This is usually caused by a faulty or damaged rubber gasket. If your cables and water lines are still intact but the motor wont start, motor failure is the most likely cause. WebIf your water softener venturi valve is clean then its likely to have a worn out gasket. Examine the valves and water lines, and check the timer, motors, and air valves. and the life of your softener Bring out your user manual. Water Softener Cleanser. The problem might be the Venturi valve! Adjusting the hardness on your Whirlpool softener is quite simple, but it varies depending on the model. Check the o-rings and connections in the system. To fix a salt mushing issue, empty the water out of the brine tank entirely and remove the salt. WebTutorials and Troubleshooting | Whirlpool Water Solutions Home > Owner Center > Tutorials and Troubleshooting Tutorials and Troubleshooting Tutorials (The videos below contain flash element which may not work on all devices) Water Softener WHES 20/30/33 Installation of a WHES 20/30/33 Valve Softener/Filter WHES 30/33 Set-Up Dirt and sediment can make the float stick and prevent free movement. b. The drain line may be clogged, leaking, or kinked, preventing water from draining out after regeneration. a. When there is an error code alert, all buttons are inoperable except the program or setup button. So, hard water from your softener is perhaps the most frustrating water softener problem to deal with. Fix this issue by replacing the entry valve motor. The Whirlpool water softener will prompt you to set your waters hardness after the first install, after a power outage, when you unplug the softener, or when the water hardness changes. The brine line does not connect to the brine tank and the float, causing the float to work incorrectly. Old resin beads are likely to break off from the resin bed and pass into the softened water itself. Loud clunking or whirring sounds indicate that one or several of the components in your softener are clogged, worn, or broken. Once youve replaced the sediment filter, the pressure should be restored. Your user manual should clearly outline exactly what you need to do to correctly set up your water softener, but this isnt always the case. When your softener malfunctions, you can use the essential troubleshooting tips provided below to get your unit working correctly before calling a professional. Manually recharging the softener will rinse the resin bed and force the water out through the drain. For a 1 year supply! ToolsNeeded For Most Repairs: 5/16 Hex Driver,Phillips Screwdriver, Needle -- - nose Pliers PROBLEM CAUSE SOLUTION No Soft Water 1. Wait until the salt levels in the brine tank are too low. If regeneration happens too often or too rarely, you should investigate the issue. Add 3 to the hardness setting for every 1 Part Per Million(PPM) of dissolved iron in the water supply if your water softener is new or water hardness is less than 10gpg. Press the recharge button at the bottom of the display screen. If your water supply does not have any dissolved iron, adjust your water softener using the water hardness only. $29.91. All you have to do is browse through our guides, answers and personal experience documentations to find out what you should (or shouldn't) do when going off the grid. The water softener will also use the hardness setting to control the systems salt dosage to recharge resin beads in your water softener. This user manual contains important warranty, safety, and product feature information. WebIf your water softener venturi valve is clean then its likely to have a worn out gasket. If the button is stuck, turn it gently clockwise to loosen the dirt on the O-rings inside. Sign-up for filter. However, for more complicated issues, you should not hesitate to call a professional for help. // ]]>. Run several regeneration cycles, then allow water to flush out of your faucets for five minutes. Washer Parts. Press the program button again to restart the system. If the timer is faulty, you can replace it using the instructions below. If your water softener venturi valve is clean then its likely to have a worn out gasket. Locate the two metal contacts on either side of the circuit board and use dry steel wool to clean off any dirt and rust from the metal contacts. If not, treat the resin beads with a resin cleaner, and replace them if necessary. (3 bottles) Learn More. a. When your softener malfunctions, you can use the essential troubleshooting tips provided below to get your unit working correctly before calling a professional. Using Potassium Chloride increases fill and brine rinse frequency. A salt bridge is by far one of the most commonly experienced water softener problems. Below is a breakdown of how to program your Whirlpool water softener settings to get it working efficiently and conveniently. Water Softener Cleanser, Sign-up for special offers Disassemble the nozzle on the top of the water softener tank, then remove the damaged gasket and replace it with the new one. The softener cleans the resin bed during the regeneration cycle and drains the water out of the system. Depending on the issue, you could end up with hard water or water with a salty taste as a result of your softener not working. After the 20 minutes is up, plug your unit back in and let the softener automatically finish the recharge (about 10-15 minutes). A dead water softener sounds dramatic but dont worry, it isnt the end for the entire system. WebIf your water softener venturi valve is clean then its likely to have a worn out gasket. water softener accordingly see Set Water Hardness Number . Microwave Parts. In this water softener troubleshooting guide, well be sharing some of the most common water softener problems and how you can solve them yourself. Seek help from GEs customer support if the systems control panel is still unresponsive. water softener (25 pages), Self cleaning full stainless hidden bottle water cooler with led indicators (21 pages), Self-cleaning hot & cold hidden bottle-water cooler (17 pages), Manual will be automatically added to "My Manuals", Programming the Water Softener (Model Whes20) Customizing Features / Options, Programming the Water Softener (Models Whes30 & Whes33) Customizing Features / Options, Programming WHES30 & WHES33 Water Softener, Programming the Water Softener (Models WHES30 & WHES33) Customizing Features / Options, WHES30 & WHES33 Customizing Features/Options, Water Filtration Systems Whirlpool WHES30 Installation And Operation Manual, Water Dispenser WHIRLPOOL WHES20 Installation And Operation Manual, Water Dispenser Whirlpool WHES20 Installation And Operation Manual, Water Dispenser Whirlpool WHES20 Performance Data Sheet, Water Dispenser Whirlpool WHES3T Installation And Operation Manual, Water Dispenser Whirlpool WHES40 Installation And Operation Manual, Water Dispenser Whirlpool WHES48 Installation And Operation Manual, Water Dispenser Whirlpool WHES45 Installation And Operation Manual, Water Dispenser Whirlpool WHESCS Installation And Operation Manual, Water Dispenser Whirlpool WHES Series Installation Instructions Manual, Water Dispenser Whirlpool WHES18 Description, Installation And Operation Manual, Water Dispenser Whirlpool 8LIECH-SC-SSS-5L-W User Manual, Water Dispenser Whirlpool 8LIECH-SCSSFP5W User Manual, Page 3: Specifications & Performance Claims, Page 10: Install Salt Storage Tank Overflow Hose, Page 12: Programming The Water Softener (Model Whes20) Customizing Features / Options, Page 13: Whes20 Customizing Features/Options, Page 15: Programming The Water Softener (Models Whes30 & Whes33) Customizing Features / Options, Page 16: Whes30 & Whes33 Customizing Features/Options, Page 22: Automatic Electronic Diagnostics. If it does not lather, the water is hard, and the water softener is not working. They include; A wet/dry vacuum will conveniently suck out water from the brine tank. Manufactured under license by Water Channel Partners, PO Box 64420, St Paul, MN 55164. 2023 Whirlpool Corporation. The resin bed itself can be the cause of reduced water pressure. Kelly Seiler has been a freelance writer and editor in Texas for the past 10 years. They operate by following programmed commands set into the display screen. Youll need to clean out the tank every 6-12 months to prevent dirt and sediment from causing a blockage. ToolsNeeded For Most Repairs: 5/16 Hex Driver,Phillips Screwdriver, Needle -- - nose Pliers PROBLEM CAUSE SOLUTION No Soft Water 1. Instructions below tips provided below to get your unit working correctly before calling a professional any dissolved,... Turn it gently clockwise to loosen the dirt on the model treat the resin beads with a resin cleaner and... 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