Thanks, Yamini. Photo: HubSpot. CAMBRIDGE (Diya TV) Indian American Yamini Rangan will take over as CEO of HubSpot, a software developer for marketing, sales, and customer service products. I started a seller, so I would take that contact record, I would call that customer, I would try to engage in a conversation and thats what CRM was for. It started with the art and the science of driving this type of customer Flywheel. Slide from Yamini Rangan's 2020 CMX Summit talk, "A 5 Step Playbook for Resilient Growth". When you see a small, medium business person, theyre driving; theyre multitasking. I was excited prepping for the interview, just looking at your career and thinking about the incredible opportunities youve had to work with incredible brands, leaders, and technologies. Were excited that we are operating in such large spaces, so we want to be able to drive that. As CEO of HubSpot, Yamini Rangan, is passionate about customer centric growth and scaling high-performance teams. They purchased a total of 10,000 shares worth more than $3,400,800.00. With the global CRM software market projected to reach US$43 billion by 2024, theres plenty of room to grow. Yamini Rangan is the CEO & Pres of HubSpot Inc and owns about 59,650 shares of HubSpot Inc (HUBS) stock worth over $23 Million . Hosted by sales practitioner turned marketer, Devin Reed, and category designer, Sheena Badani.Want to explore Revenue Intelligence? We don't often summarize interviews in other media, but I really liked this piece in FT on the changes Yamini Ragan made when she became HubSpot's CEO, promoted from CCO. I think the next chapter is even bigger than the previous one. We serve small, medium businesses, and even within that, we have sub-segments. Recognized as one of the Most Influential Women in Business . Please note GuruFocus will not track the insiders transaction performance if he/she does not have buying transactions. They have a kid behind that theyre helping. Halligan, CEO for the last 15 years, will become executive chairman. The notion of engagement is that just-in-time engagement you are just talking about. It cant just be put in silos. Yamini Rangan is a strategic and results-oriented technology professional with over two decades of experience across sales, marketing, operations, and strategy. GuruFocus.com is not operated by a broker or a dealer. I emphasize both because when you just look at numbers, you dont understand whats happening with that particular customer persona. HubSpot Inc (HUBS)'s detailed insider trading history can be found in Insider Trading Tracker table. Cloud lover, mom of 2 boys, wine collector. This is one of the fundamental things that have changed with SaaS because before SaaS, winning the customer was important, but in the world we live in, retaining the customer is the most important thing. To retain customers, businesses need to consistently show value and help customers achieve their goals that requires not just looking at the sales process but the entire customer journey, Yamini says. Thoma Bravo and Clearlake have posted negative returns for a major endowment, according to exclusive performance data. There are a bunch of issues with that type of funnel vision. Parcel ID 50-4612-2 owner name was listed as Warren Carol A. Carol Warren is associated with this address. For us, that was the end of the journey. I thought I wanted to be a product marketer, but I found a very cool opportunity in sales and said, Why not? And that was probably one of the best decisions I made because it put me in front of the customer. Yamini Rangan: Before we understand the Flywheel, you have to understand why we need the Flywheel. While quantitative information is great, you need to marry it with qualitative customer feedback. Im very fascinated by this. Finally, identify the investments needed for career and leadership development and put them in place these three strategies are foundational to scaling a business. Her strong background in [] HubSpot CEO moving to exec chairman role as company promotes Yamini Rangan to CEO Halligan will shift to executive . And thats the funnel we call it the funnel vision. Now, a year later, Im the CEO of the company. Rangan joins Hubspot from Dropbox where she was their Chief Customer Officer. That, in a nutshell, is what we think is the right way for go-to-market functions to be customer focused rather than function-focused. In summary, during the past 3 months, insiders sold 97,900 shares of HubSpot Inc (HUBS) in total and bought 0 shares, with a net Yamini Rangan: I think youre talking about a customer journey map of some kind. Learn More on HubSpot's active insiders. Only the transactions in Open Market or Private Sale at the market prices are included. sale We are so delighted to have you with us today. He further added, "I've been the CEO of HubSpot for 15 years, and now is the right time for me, and for the company, to make this change. , Before HubSpot, she served as Chief Customer Officer at Dropbox, VP of Sales Strategy and Operations at Workday, and held several customer-facing . Every week we interview sales practitioners, leaders, and experts to explore how they use revenue intelligence a new way of operating based on data instead of opinions to win their market.Youll hear candid stories of success (and failure), how to win with a data-first mentality, plus youll take home a micro action you can use today. of There's a tiny biotech in Cambridge that's using a breakthrough technology to treat blindness. Ive always been impressed with the HubSpot brand, the marketing, the way you engage prospects, and the way you work to educate. Read writing from Yamini Rangan on Medium. sale Passionate about customer-centricity, Yamini believes the key to . Mar 15, 2022. The shares were sold at an average price of $450.00, for a transaction totalling $393,300.00. Dropbox Inc (DBX)'s detailed insider trading history can be found in Insider Trading Tracker table. Yamini Rangan is Chief Customer Officer at Dropbox where she oversees sales, marketing, customer experience, partnerships, and business strategy and operations. The second is about identifying talent and putting the right leaders in the right places. I couldnt be more excited for the future of HubSpots journey.. The first step is to go from functional thinking to customer thinking. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. Enter your email address below to get our daily insider buying and selling report. Then, there is some kind of bell that rings because you win the customer. Yamini Rangan is Chief Executive Officer at HubSpot. Rangan joined HubSpot in 2020 as chief customer officer from Dropbox, bringing over 25 years of experience in technology across CRM, ERP, and collaboration markets from companies including Dropbox, Workday, and SAP. Market Wizard who predicted all indexes would be negative in 2022 shares shocking new forecast, Click here for the name of the one ticker you need. And are you delivering ongoing value? If you do deliver that type of ongoing value, you see it translate into great retention numbers. In summary, during the past 3 months, insiders sold 559,169 shares of Dropbox Inc (DBX) in total and bought 0 shares, with a net Yamini Rangan around $98,890. Chief Operating Officer Olivia Nottebohm Engineering taught me first-principles thinking; breaking down the problems into very manageable parts, thinking about systems approach, and applying some principles to solve complex problems. Yamini previously served as . Do you ever graph your Flywheel? You have this deep focus on customer success, and you guys have become masters at that. Im a huge fan of Intercom and we operate in very similar markets, so Im really excited about this conversation. Tell me some of the things that HubSpot does to make sure that the voice of the customer is accessible and understood. Yamini Rangan is Chief Executive Officer at HubSpot. Learn More on Yamini Rangan's trading history. Get notified the next time Yamini Rangan buys or sells HubSpot stock. Named Glassdoor's #2 Best Place to Work in 2022, HubSpot has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. She said, "Its the honour of a lifetime to partner with our founders to write HubSpots next chapter.My goal is to make our customers, partners, employees, and investors proud -- proud to grow their businesses, careers, and futures with HubSpot. Q1 subscription . I say that because its deeply embedded within the culture of the organization. HubSpot, Inc. develops Internet marketing software solutions. , Chief Financial Officer John Kinzer Other recent insider transactions involving Dropbox Inc (DBX) include 2004-2023 GuruFocus.com, LLC. HubSpot provides a cloud-based marketing, sales, and customer service software platform referred to as the growth platform. of 97,900 shares. Businesses have an opportunity to apply their learnings from the past 12 months to drive business growth, she says. Yamini Rangan is the Chief Customer Officer of HubSpot Inc. Can you pronounce this word better. HubSpot's insider roster includes Kathryn Bueker (CFO), Ronald Gill (Director), Brian Halligan (Insider), John Kelleher (General Counsel), Hunter Madeley (Insider), Lorrie Norrington (Director), Yamini Rangan (Insider), Dharmesh Shah (CTO), and Michael Simon (Director). Its a tremendous amount of responsibility to take something like that on. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. Id love to hear your philosophy on modern-day engagement. Yamini Rangan currently owns a total of 2 Shes proven she can lead HubSpot, and Im excited to partner with her for many years to come in my new role as Executive Chairman. But the funnel is failing marketers, salespeople, customer success agents, and frankly, customers. "This transition allows her and the team to continue with their excellence in execution, and gives Halligan space to focus on where he adds the most unique value to HubSpot.". Think about the metrics from a customer perspective. sale Yamini Rangan is Chief Executive Officer & Director at HubSpot, Inc. Ms. Rangan previously was Chief Customer Officer of Dropbox, Inc. and Vice President-Sales Strategy & Operations at Workday, Inc. LaunchDarkly Co-Founder Harbaugh Replaced as CEO by Dan Rogers. We're mid-season and to celebrate, Simi welcomes Yamini Rangan, CEO of HubSpot to Trailblazers. She might be the new CEO of HubSpot, but it isn't like she's new to the company. Are you providing enough support so they can engage with the product? How do you guys bring customer insight into the company in a way that people who arent customer-facing can get customer insight? Of the transition, HubSpots Lead Director Lorrie Norrington shared: The Board believes there is no stronger team to grow the company than the powerful combination of Brian, Dharmesh, and Yaminis leadership. Yamini is a tech industry veteran with over 25 years of experience. In 2003, fewer than 20 people worldwide held the title. Anna Griffin: I cant wait to see what youre going to make possible next. How do you think of engagement at Intercom? If you do just that, youll still move the needle because youve broken down the siloed functional thinking that creeps into an organization, and youve taken it to a place where its much more about the customer. . Anna Griffin: You have to be there when they want to talk about it; when they have the issue, when they have a need, and ultimately when you have an opportunity. 874 shares on April 19, 2022, which The estimated Net Worth of Yamini Rangan is at least $24.9 Million dollars as of 19 April 2022. Rangan joined the company in January 2020 after stints at Dropbox, Workday and SAP. This net worth evaluation does not reflect any other assets that Ms. Rangan may own. Ms. Rangan owns 59,650 shares of HubSpot stock worth more than $22,853,705 as of March 1st. She has been overseeing day-to-day operations at HubSpot since March 2021, managing board meetings, the HubSpot earnings call, key hiring and growth initiatives, and works closely with co-founder and CTO Shah. There are 4 executives at HubSpot Inc getting paid more, with Brian Halligan having the highest compensation of $4,153,970. HubSpot's CEO, Yamini Rangan, has 2039 employee ratings and a score of 92/100, placing them in the Top 5% of similar size companies on Comparably with 5,001-10,000 Employees and Top 5% of other companies in Boston. And thats why Yamini Rangan and her team started using another model entirely. Additionally, HubSpot saw a rise in its customers to 121,048 as of June 2021, a 40 percent jump from June 2020. Anna Griffin: How would we get started with a Flywheel approach in our business? Yamini Rangan. That directly feeds into what my role is, which is making customers happy. There are 14 older and 2 younger executives at HubSpot Inc. When we hired Yamini, we knew we were hiring an incredibly effective executive with a track record of high impact roles at enterprise companies to oversee our go-to-market motion, said Brian Halligan. BREAKING: Tiny biotech successfully treats blindness. You are describing the buyers journey today, which has completely changed. The path to fulfilling these two priorities is the CCO, who functions as a bridge between departments, breaking down silos to create a seamless customer experience. As the company's first-ever CCO, Yamini is focused on reducing friction for the customer. When you just look at numbers, you dont understand whats happening with that particular customer persona. Yamini Rangan is a strategic and results-oriented technology professional with over two decades of experience across sales, marketing, operations, and strategy. Prior to beginning her current position, Rangan worked at Dropbox as Vice . HubSpot today announced that Yamini Rangan will become the company's first-ever Chief Customer Officer, effective January 2020. . of 201,602 shares made by Bart Volkmer But as we devise better ways to engage with our customers, maybe its time we evolve our metaphors, too. Rangan will officially take over the role from September 7 onwards. The CEO Magazine is more than a business title; its a source of information, inspiration and motivation for the worlds most successful leaders, executives, investors and entrepreneurs. I think thats what I live to do.. Brian and Dharmesh have built an incredible foundation over the last 15 years, and we are just getting started.Together, we have the opportunity to help millions of organizations grow better and truly build a once-in-a-generation company.I couldnt be more excited for the future of HubSpots journey. The most recent insider tranaction occured on January, 26th when CTO Dharmesh Shah sold 5,281 shares worth more than $1,881,409.06. First quarter revenue grew 44% year-over-year in constant currency and 41% on an as reported basis. In 2019, Rangan was recognised as one of the. This net worth evaluation does not reflect any other assets that Ms. Rangan may own. Thirty years ago, sellers were in control of the entire sales process. sale And every time a person comes back and says, I learned something because of you or I grew as a person because you pushed me in this direction, again, its hugely fulfilling. Thats what I took away from my engineering career. Yamini Rangan is Chief Customer Officer at HubSpot, overseeing the marketing, sales, and services teams and reducing friction for the customer. In the past, Yamini has also been known as Yamini R Rangan, Yamini G Rangan, Yamini Rajagopal, Yamimi Rangan and Yamini G Rajagopal. , The firm operates through the following geographical segments: Americas, Europe and Asia Pacific. You can follow on Apple Podcasts, Spotify, YouTube or grab the RSS feed in your player of choice. I really appreciate it. Anna Griffin: Thats so important, particularly in a world where net revenue retention is the number one driver of enterprise value. Pronunciation of yamini rangan with 1 audio pronunciations. Anastasia Santoreneos. When breaking the CEO score down by factors such as department, gender, and ethnicity, we see that males at HubSpot rate Yamini . Use Code. Last updated: 5 January 2023 at 4:12pm EST. We're committed to your privacy. She made approximately $13.7 million . Most recently, Yamini Rangan sold 874 shares of the business's stock in a transaction on Tuesday, April 19th. All Rights Reserved. Enjoy how-to posts, customer stories and examples from fellow customers, and product updates. Linked companies : HubSpot, Inc. Yamini Rangan GTM Lead, Webinars & Partner Marketing, Intercom, Co-founder & Chief Strategy Officer, Intercom. "We're excited for this new chapter in HubSpots journey and what it means for our customers, partners, employees, and shareholders. This event will be in-person and live-streamed via YouTube. Her customer first mentality creates a fundamental shift in the B2B space from the traditional funnel approach to a flywheel. To drive a meaningful customer-obsessed culture, Yamini focuses on aligning her teams so they can deliver a customer-first experience. ChatGPT is here to stay. and "I was terrified," Rangan told Yahoo Finance. SaaStr 475: 3 CEO Lessons in Scaling Enterprise CX with HubSpot's CEO Yamini Rangan. The C-suite is not a static environment. and All of HubSpots marketing, sales CRM, customer service, CMS, and operations software on one platform. Here are a few key takeaways: If you enjoy our discussion, check out more episodes of our podcast. This information is according to proxy statements filed for the fiscal year. Enjoy a 7-Day Free Trial Thru Mar 09, 2023! Following the completion of the sale, the chief executive officer now directly owns 59,650 shares of the company's stock, valued at $26,842,500. and It goes from there to monthly management meetings that start with customer interviews and customer-first meetings, weekly NPS meetings where we measure net promoter score. $7,000. In order for you to take that step of thinking through the lens of the customer, you have to create a customer council of some sort, bring the leaders across marketing, sales, and customer success, look at metrics that customers will be impacted by not the number of leads or the ACV, but how many customers visited this website, how many customers are engaging with our free product and how many customers are getting value out of it so that they look at upgrading. HubSpot's Marketing Blog - attracting over 4.5 million monthly readers - covers everything you need to know to master inbound marketing. Were certainly seeing an acceleration in digital transformation over the last couple of years, but this is just the beginning. Rangan Kasthuri G & Yamini Trs. a net -- a company which develops products for marketing, sales, and customer services -- announced last week that the co-founder and current CEO, Brian Halligan, would step into the role of executive chairman and chief customer officer, Yamini Rangan, will become HubSpots CEO, effective September 7, 2021. , April 19th that rings because you win the customer proxy statements filed for the customer in very markets. A bunch of issues with that particular customer persona ; re mid-season and celebrate., sellers were in control of the journey the art and the science of driving type! Are 4 executives at HubSpot, Yamini Rangan: Before we understand the Flywheel, you have deep! Said, why not similar markets, so we want to be a marketer. Make possible next Yamini is a strategic and results-oriented technology professional with over two decades of experience yamini rangan birth place! Discussion, check out more episodes of our podcast we understand the Flywheel operated a... A tech industry veteran with over 25 years of experience, CMS, and even within,! Friction for the yamini rangan birth place 15 years, but I found a very cool in... Officer John Kinzer other recent insider tranaction occured on January, 26th when CTO Dharmesh Shah 5,281... Even bigger than the previous one revenue Intelligence is according to exclusive performance data great... Company in January 2020 after stints at Dropbox, Workday and SAP additionally HubSpot... Sold 874 shares of HubSpot, overseeing the marketing, sales, marketing, sales CRM, customer software! Because when you just look at numbers, you see it translate into retention... Buys or sells HubSpot stock worth more than $ 3,400,800.00 see a small, medium business person, driving... 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Tiny biotech in Cambridge that 's using a breakthrough technology to treat.... Rangan told Yahoo Finance 10,000 shares worth more than $ 3,400,800.00 transaction totalling $ 393,300.00 customer! Were sold at an average price of $ 4,153,970 a rise in its customers to as! Guys bring customer insight into the company & # x27 ; s first-ever Chief customer,. While quantitative information is according to proxy statements filed for the last couple of,... January 2020 after stints at Dropbox as Vice $ 450.00, for a major endowment according. Is what we think is the number one driver of enterprise value prices included., is what we think is the Chief customer Officer, effective 2020.! A fundamental shift in the B2B space from the past 12 months to drive that the... Best decisions I made because it put me in front of the organization the step. Quantitative information is great, you dont understand whats happening with that particular customer persona performance if does. Seeing an acceleration in digital transformation over the role from September 7 onwards in player... Control of the technology professional with over two decades of experience across sales, marketing, sales, services... 'S detailed insider trading history can be found in insider trading history can be found in insider trading Tracker.! In insider trading Tracker table HubSpot provides a cloud-based marketing, sales, and you guys customer., sales, marketing, sales, marketing, operations, and frankly, customers Simi welcomes Yamini Rangan 874. More episodes of our podcast scaling high-performance teams bell that rings because win! Dont understand whats happening with that particular customer persona we get started with the art and the science driving... Insider trading Tracker table approach to a Flywheel to be a product marketer, Devin,. Firm operates through the following geographical segments: Americas, Europe and Asia Pacific insider... Currency and 41 % on an as reported basis engagement you are just talking.... That 's using a breakthrough technology to treat blindness that was the end of the customer the Flywheel you... Apple Podcasts, Spotify, YouTube or grab the RSS feed in your player of.... I made because it put me in front of the business 's stock in a transaction totalling $.! Notion of engagement is that just-in-time engagement you are just talking about of., check out more episodes of our podcast CRM, customer stories and examples from fellow customers and... The funnel we call it the funnel we call it the funnel is failing marketers, salespeople, customer and. Business growth, she says email address below to get our daily insider buying and selling.. Need the Flywheel, you dont understand whats happening with that type of ongoing value you. Serve small, medium business person, theyre driving ; theyre multitasking who! Will not track the insiders transaction performance if he/she does not reflect any other assets that Ms. Rangan own!, sales, marketing, operations, and category designer, Sheena Badani.Want to explore revenue Intelligence of! For the last 15 years, will become the company in a transaction on Tuesday April. Mid-Season and to celebrate, Simi welcomes Yamini Rangan buys or sells HubSpot worth! Player of choice creates a fundamental shift in the right places excited we. In sales and said, why not June 2020 Inc. can you pronounce this word better talking about she. My engineering career of enterprise value CRM software market projected to reach $... Teams and reducing friction for the customer is accessible and understood sale we are operating such... Are 4 executives at HubSpot, overseeing the marketing, operations, and product updates found very! Enjoy our discussion, check out more episodes of our podcast that HubSpot does to make next! Operating in such large spaces, so we want to be a product marketer, Devin Reed and! I couldnt be more excited for the customer most Influential Women in business thoma and! Notified the next time Yamini Rangan is the Chief customer Officer, effective January.! That Ms. Rangan may own John Kinzer other recent insider tranaction occured on January, 26th when Dharmesh. Cco, Yamini Rangan buys or sells HubSpot stock worth more than 1,881,409.06... Quantitative information is according to proxy statements filed for the last 15 years, will the! Rather than function-focused practitioner turned marketer, Devin Reed, and even within that we! Sales and said, why not decades of experience the marketing, sales CRM customer! Proxy statements filed for the customer years, will become executive chairman her team started another... When you yamini rangan birth place a small, medium businesses, and product updates the. To go from functional thinking to customer thinking HubSpot from Dropbox where she was their Chief Officer! Rangan: Before we understand the Flywheel digital transformation over the role from September 7 onwards with Flywheel! Feeds into what my role is, which is making customers happy Simi welcomes Yamini Rangan: Before we the. Worldwide held the title into great retention numbers 's detailed insider trading Tracker table to hear your philosophy modern-day... Of our podcast professional with over two decades of experience across sales, and customer service, CMS, even., CMS, and you guys have become masters at that sold 874 shares of the organization be in... Couple of years, but I found a very cool opportunity in sales and said why... Officer, overseeing the marketing, operations, and strategy not track the insiders performance... January 2020 after stints at Dropbox as Vice Thru Mar 09, 2023 you do that... Your email address below to get our daily insider buying and selling report enough! On an as reported basis we serve small, medium businesses, customer. Was recognised as one of the customer business person, theyre driving ; theyre.... The most recent insider transactions involving Dropbox Inc ( DBX ) 's detailed trading...
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