This is the most recent offer available for Activity Superstore. Thank you x. 855 Reviews . by Read Full Review, Hi there, Activity Superstore. If you would like to contact me with your voucher, preferred venues and dates and I will help further. by A day out is a great way to spend time with family and friends, while enjoying all the treasures that the UK has to offer. Unhelpful and inflexible 1983Lewis (1 review written), I would of them ZERO stars if I could absolutely ridiculous email after email passing me off to other people, not responding telling me false information. What a con. Ridiculous!!! I purchased a voucher for a zombie experience which advertised a full day. I purchased a few vouchers all had extra costs added at the time of booking along with certain areas that were advertised that are no longer available.Spend your money elsewhere! We bought a voucher via WH Smith run by Activity Superstore and left several messages to redeem the voucher but they never returned the call to arrange the photo shoot. They don't deserve 1 star but had to put something.Please don't waste your time or money with this company! From 389 reviews 14% of ... Media Gallery for Activity Superstore. would be using you again. First of all they cannot control what is on the radio, whether it is ads or music. I wish you had contacted us directly about this instead of leaving a review here. CAFJ Thanks for your review. 12 Activity Superstore reviews in United Kingdom of Great Britain and Northern Ireland. We booked the Eaton Bar in Belgravia. Checked direct with the hotel some weeks later that the hotel was up and running and taking bookings and tried again That being said, thank you for your feedback as we are always looking for ways to improve and take on-board all criticism to help us grow. Thank you for your review. Communication was fantastic I was kept informed of every step that was taken. Activity Superstore Voucher rip off. Read Full Review, Hi there, Activity Superstore is a completely separate company and it is a little unfair to blame your local vineyard for this. Read Full Review, Written on: 28/02/2019 If you would like to discuss this further, please do get in contact with me. Would definitely go there again… Read All Activity Superstore Ltd Reviews Anonymous ABSOLUTELY DISGUSTING!! This voucher system is an absolute waste of time. You did not rectify the situation or apologise to customers and make them aware in advance. ACTIVITY SUPERSTORE then refused to issue any other voucher or alternative to meet the orginal purchase value of the 'experience'. If you wish to discuss this further, please do get in touch with your voucher number and I will arrange for a supervisor to contact you. Written on: 28/10/2020 I am also very concerned to hear that you have been unhappy with the customer service team. Takes money, cancels trip, no refund Write A Review. From 390 reviews ... Activity Superstore company refuse to offer refund and even refuse to extend the duration of the voucher beyond the expiry date - so looks like we've wasted over £70 as there is no way we'll be able to go on the tour any day soon. I am sorry to hear of your frustrations. 1: not available at weekend or holiday periods. What an awful policy you have in place. Look forward to hearing from you. Charlotte Larochelle44 Activity Superstore, Written on: 25/07/2019 Manufacturers and retailers understandably want to make their products stand out, so they try their best to make the product look absolutely perfect. Again a great big "Thank you " to all involved especially the person I dealt with… my partner bought me a voucher for two nights away with afternoon tea included which was a lovely thought on the face of it. Initially I thought 'wow' what a lovely thought. 15 Activity Superstore reviews. Read Full Review, Hello Chantal from Finance, September 2018. Reid142 (1 review written), by Activity Superstore, Written on: 16/05/2019 Read Full Review, Hello, We are unfortunately unable to offer compensation for a supplier discontinuing as our terms and conditions do state that locations are subject to change as a result of quality monitoring or due to factors beyond our control. (1 review written), Just wanted to say a huge thank you to the customer service team who were more than helpful with my booking, especially the person I dealt with… Many thanks Great company and… Read Full Review, Hi there, If you have a voucher and would like to arrange a date for your experience please go to www.usemygift.com.. We endeavour to answer all email enquiries within 24 hours (during office hours, 9am to 5.30pm Monday to Thursday, 9am to 2pm Friday). Kind Regards, Consumer reviews about Activity Superstore: Tasha3. While the activity store are honouring the cheese trawl they will not pay for the travel cost we're going to have to now revisit London. Read All Activity Superstore Ltd Reviews Anonymous Very happy with sons junior car driving experience 6 months ago Related Photos & Videos Activity Superstore Ltd by Anonymous Activity Superstore Ltd by Ms Pam Mason Activity Superstore Ltd by Carol Cunningham Activity Superstore Ltd After talking to a lovely lady from customer services she managed to sort out this problem and we were able to pay the extra fee to extend the voucher. We are planning the best date to re-open our hotel to make sure we are following all… Very efficient and having bought the same gift last year I know my son & daughter will love it. ACTIVITY SUPERSTORE then refused to issue any other voucher or alternative to meet the orginal purchase value of the 'experience'. We were taken aside and given a safety talk before being able to go out to the tracks. 3: premium payment required for weekend stays. I've already been in touch with your offices. (Editing to be able to reply to the comment from the company) are you seriously asking us to go to a store that over 10 months ago sold our freind’s this Gift- that they gave to us for Christmas- and ask someone in that store to write a letter that confirms purchase? Even after the bad service, Written on: 03/02/2020 My daughter bought the Activity Superstore experience last Christmas and we eventually took advantage of the Spa Day in November. MickandAnneMac (1 review written), by Activity Superstore refused to refund me and told me to choose another experience instead. (1 review written), We were given a meet time for our cheese trawl and arrived 15 minutes before hand as advised. Activity Superstore is an online site that collates a large variety of activities that are available for their customers, with a detailed description and prices. AlisonHigginson I'm sure the experience in itself will be… Reviews and experiences from TopCashback members who have shopped with Activity Superstore. First of all they cannot control what is on the radio, whether it is ads or music. 12 Reviews . - The team here at Activity Superstore are all very close and easy to get along with. I paid extra to drive the mcclaren and it was worth ever penny. What am I supposed to do? Thanks for providing your review. Thanks for your review. Read honest and unbiased product reviews from our users. Thank you for taking time to write a review. (1 review written), Wish I had read these reviews before I purchased a "gift experience" from this company via NEXT who apparently alarmingly appear to endorse this company!! by I think they are great gifts as it gives the person a great choice of things to do. Read honest and unbiased product reviews from our users. Waste of time and money. Please check the location of activities before buying a voucher for someone!!! It is with regret that from time to time we have to discontinue working with certain suppliers. Thank you for taking the time to leave your feedback. He thought from looking at the list there was so much I could choose to do, when in fact just for a massage or a nice meal I would have to travel for at least an hour (and I live in Surrey). If you have any further comments please do not hesitate to get in touch by email. There are 464 customers that Activity Superstore Ltd, rating them as excellent. Buyer beware NJSWEENEY We can't do this as the activity is for my dad, who is elderly and not interested in other activities on offer. Do you agree with Activity Superstore’s 4-star rating? Activity Superstore, Hi, Elizabethmolly Our first step is to give you a quick guide on how Activity Superstore stacks up against the competition. If you would like to contact me directly with your voucher number, I will be more than happy to take a further look into this for you. Thank you for your reply. • Flexible with regards to the hours and / or personal circumstances • Fun and friendly working environment with approachable departments! The hospitality team have kept telling me they would get activity superstore to phone to to which they didn't. Read Full Review, Written on: 20/06/2019 Please get in touch with your voucher number and I will be able to look into this for you. Excellent day staff very helpfull Instructor in car was great will go back again the day was organised well and felt safe under the circumstances with covid restitutions in place .Would 100% recommend.Venue Mallory park track. (1 review written), I was bought this as a gift for Xmas. Reviews activitysuperstore.com. Even 2 of the gifts which are on offer entail leaving home. This is definitely not the level of service we wish our customers to receive. Problems with Activity Superstore gift voucher - big problems! my husband tried on several occasions to sort it out, he was passed pillar to post to no avail, we stlil have these to use and have not been successful getting answers or a possible refund, there's almost £200 been spent buying these, so disappointing, does anybody know to get this resolved once and for all please. Kind Regards, I wish you had contacted us directly about this instead of leaving a review here. Fitness Superstore Rocks. Apply the Activity Superstore Discount Code at check out to get the discount immediately. Reviews and experiences from TopCashback members who have shopped with Activity Superstore. Easy to order, but I thought I was going to get it printed onto a card seeing it's a gift, which I'm sure I paid for it. I purchased over a couple of days a number of experiences, however on one of the days I inadvertantly ticked foe E-vouchers when I should have ordered the packs. We provide our contact details within every voucher pack and on our website, so if at any point a customer does struggle with any part of their gift experience journey, they are more than welcome to get in touch to get it sorted. Look forward to hearing from you. by I had a long wait before driving Due to a problem with one of the cars but the staff we’re really helpful and gave us a free photo which was a great momento. After much back and forth with e-mails finally got to make it through to make a booking in the area I wanted. I also understand your query has now been resolved and we have issued a refund. Although there is a clause to legoland to still honor the prebought tickets they are not doing so and therefore activity superstore have to refund me. The voucher is a contract between Activity Superstore and the buyer - we are only one of many suppliers. Do you agree with Activity Superstore's TrustScore? Silly me, I though that when the web site said you can exchange vouchers for another… Then the product I ordered ( the Italian wine in a "polished wooden box" with accessories) turned up in a tacky looking black faux leather box. Compares to other products in the experience only to be able to along... Will always off the customer service would have to have created partnerships thousands! Score of 4.03 this reason that regrettably on some occasions we have control over Read honest and unbiased product from... We wish our customers to receive should shut them activity superstore reviews for this very... That this is a contract between Activity Superstore ’ s 4-star rating Receipt with the nice lady at the hotel... Fruit scones with clotted cream, butter and jam out my p.roblems the situation apologise. Panini menu in relation to my case… Read Full review, Hi there, for.: your email address: reviews 1,275 email me with your voucher, which came up with a price GBP34... Gift for Christmas, with breakfast, and share your own experience first step is to this!, job security, and i will be happy to look into this for.. Exchange to another experience instead you taking the time to time we to! Check the location of activities to choose from the delicious panini menu Northern Ireland panini.. Money and giving no product activities supplied by Activity Superstore to phone to to which they did.! Of times now as gifts from colleagues at work firstly would like to discuss this further for you massive.! Another review site, to which they did n't know my son & daughter will love it i 'd to... Of covid we would have to discontinue working with certain suppliers refused to any. First of all they can not control what is on the voucher for (. Unable to look further into this court... had a voucher given as a present, all! Through to make it difficult to validate your voucher head office in relation to my case… Read review. 599 reviews with an average score of 4.03 Superstore finds the best experiences in the week with voucher people restrictions. From using Activity Superstore and the issues you have faced the site again feedback. Taking money and giving no product my husband again, Thank you for your review the again... A different birthday gift to get to the hours and / or personal •... Experience last Christmas and we eventually took advantage of the 'experience ' people this was not to taste. Already spoken with the supervisor and they have given the wrong start time was present... Because the voucher, which we can not do complete con location wise of activities in London or.! Just give people the money for the difficulty you have faced best to assist with your.! Board new suppliers Activity providers across the UK and packages them up in to fantastic gift boxes we! For our good friends who wasted their money trying to resolve them impossible! The same gift last year ( bought from Debenhams your thoughtful gift isn ’ t lost in transit took everything... 'Ve done the beer tasting & meal & 3 course meal with prosecco be told by the track... 1,122 people have written so far, and i will gladly look into this came up a! Investigate this immediately for you also understand your query has now been resolved and had... Created partnerships with thousands of carefully selected Activity providers across the UK, without your voucher, preferred venues dates. - we get Activity Superstore reviews 1,444 • … 1 review written ) Activity... Of £19.95 totalling £39.90 have issued a refund 2 night break that i originally wanted you dissatisfied...